About Us
We are the nationwide supermarket chain EKO Market, which currently operates 81 stores in 24 localities across 16 regions of Ukraine. The company employs more than 3,000 people. Our stores offer a wide range of food products, household chemicals, and essential household goods. We also have our own production facilities — culinary kitchens and bakeries, and some stores feature in-house confectionery workshops. At EKO Market, customers can always find attractive promotional offers and a sufficient assortment at affordable prices.
The company’s official slogan reflects its core concept.EKO Market — your budget-friendly supermarket!
Our goal is a satisfied customer.
We strive to make shopping with us convenient, fast, and enjoyable.We want our customers to receive high-quality products while having the opportunity to save significantly. To achieve this, our stores always offer attractive pricing options suitable for any budget.
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Low prices on socially essential goods -
Our own loyalty program -
15,000 products always in stock -
We operate in frontline areas
EKO Market Today
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Year 2003
The first EKO Market grocery supermarket was opened in Chernihiv. In the same year, supermarkets were also opened in Sumy, Zaporizhzhia, Kremenchuk, Odesa, and Cherkasy.
2003
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Year 2010
EKO Market’s turnover amounted to UAH 2.65 billion. During the same period, three new stores were opened, bringing the total number to 68 retail outlets.
2010
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Year 2015
In the first half of 2015, EKO Market ranked 4th among the TOP 5 largest retail chains in Ukraine (according to GT Partners).
2015
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Year 2020
An online ordering and delivery service was launched at https://eko.zakaz.ua in Kyiv. Later, the service also started operating in regional cities, including Ivano-Frankivsk, Mykolaiv, Poltava, Zhytomyr, Boryspil, and Vinnytsia. In addition, users of Glovo and Raketa gained the option to order delivery from EKO Market stores.
2020
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Year 2021
In 2021, four stores under the “Sympatic” brand were opened in Kyiv and the Kyiv region, operating in the “near-home” format. In addition, 10 EKO Market stores in various regions of the country were renovated, with the implementation of solutions that meet current requirements.
2021
EKO Market Today
The chain will continue its growth and development by building long-term and mutually beneficial relationships with customers and partners in the sales sector.
Over the years of operation, EKO Market has earned a reputation as a reliable and stable company, repeatedly confirmed by receiving recommendations and by LLC “EKO” being included in the Register of Reliable and Investment-Attractive Enterprises, according to the All-Ukrainian Industry and Analytical Center.
Therefore, the strategic goal of EKO Market in terms of partner relations is to strengthen this reputation by meeting the demands of the times and continuously improving.
More About EKO Market
Frequently Asked Questions
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What are the delivery terms for goods from EKO MARKET?
Delivery of goods from EKO MARKET is carried out exclusively through the online service
https://eko.zakaz.ua/uk/It is on this platform that customers can place orders with home delivery. The product assortment, delivery availability, minimum order amount, delivery cost, and delivery time depend on the specific city and the terms of the zakaz.ua service.
When placing an order on the website, the user sees up-to-date information about available products, delivery time slots, and the final cost. All matters related to order processing and delivery are governed by the rules of the zakaz.ua service.
To arrange delivery, it is necessary to follow the link, select a city, a store, and a convenient delivery time.
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How can I join the ‘EKOdyaka’ loyalty program?
To become a participant in the “EKOdyaka” program, it is enough to make a purchase at an EKO MARKET store and provide your mobile phone number at the checkout — this will activate your bonus account.
Alternatively, you can register through the EKO MARKET mobile app. Only one loyalty card can be registered per phone number.
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How are bonuses accrued in the loyalty program?
Make purchases using the loyalty card and receive cashback in the amount of 1% of the receipt total for each purchase made.
• 1 UAH = 1 cashback
• 100 cashback = 1 EKOdyaka
• 1 EKOdyaka = 1 UAHThe accumulated bonuses may be used by the cardholder for partial or full payment for goods.
Credited bonuses are stored in the Participant’s account for 12 (twelve) months from the date they are credited. If, for any reason, the Program Participant does not use the bonuses within this period, the remaining balance may be cancelled.
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What are the conditions for returning goods?Returns and exchanges of goods are carried out in accordance with the legislation of Ukraine. Food products of proper quality are not subject to return or exchange. Non-food products of proper quality may be returned or exchanged within 14 calendar days, excluding the day of purchase, provided that the goods retain their original appearance and consumer properties and that a proof of purchase is available, unless otherwise stipulated by law.
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Where can I view current promotions and discounts?Information about current promotions, special offers, and discounts is available: In EKO MARKET stores In the mobile app On the official website and the network’s social media pages
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How can I contact customer support?Hotline (Mon–Thu 09:00–18:00, Fri 09:00–16:00) Lunch break: 13:00–14:00 Phone: 0800 302 055 Viber: +38 067-225-80-79 Email for inquiries: loyalty@eko.com.ua Email for partners: info@eko.com.ua